Medical Appointment Companion Service

Bien Chez Soi’s medical companion service offers secure and reassuring transport for seniors and those with limited mobility. Our Caring Professionals accompany clients from home to clinic or hospital, assist with check-in, and can stay throughout the appointment for continuous support.

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More than transport — real human presence

This service provides more than just transportation. It ensures comfort, empathy, and clear communication with healthcare staff. With Bien Chez Soi, medical appointments become simpler, safer, and less stressful, for both seniors and their loved ones.

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Want to talk with our caring team?

+1 866 636 2439

info@bienchezsoi.ca

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95%

of families satisfied

We personally match you with a Caring Professional who fits your needs and personality — someone you meet and approve, to build a trusted relationship from day one.

Across Québec

Find your nearest Bien Chez Soi branch

Our local teams are present across Québec, ready to provide personalized, compassionate home care that fits your needs.

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Reviews

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N. Scant

2025-04-08

“My mother has been fortunate to receive companion visits from Mélise of Bien Chez Soi Verdun. She is gentle, caring, and attentive, even with my mother’s severe aphasia, which makes her very difficult to understand. I know my mother is safe with her. Stéphane, who handles the planning, is also welcoming, friendly, and skilled at identifying specific needs to assign the best companion based on my mother’s condition.”

LPD

Lana Plume D'Ange

2025-07-21

“These big-hearted, compassionate, and attentive people came to my mother’s home urgently and without hesitation. They supported us with such kindness and gentleness. Without their help, I couldn’t have managed. My mother is doing much better thanks to their excellent care and the warm, gentle presence of Rose.”

Danielle Arseneault

2025-06-03

“We truly appreciate the services provided to our father. What a wonderful team! Always attentive to our needs, and their quick responses to our questions help us adapt to any situation. Thank you for everything!”

Safe and caring support for every medical visit

What does the medical appointment companion service include?

It includes safe transportation and compassionate in-person support for seniors or anyone needing help attending healthcare appointments.

Does the caregiver stay during the appointment?

Yes, if desired. Our Caring Professionals can wait at the clinic or hospital to ensure peace of mind and a safe return home.

Is this an adapted transport service?

It’s not an ambulance service but a personalized companion service offering safe mobility and emotional reassurance during medical visits.

What kinds of appointments are covered?

All types — family doctor, specialist, physiotherapy, lab tests, eye exams, or hospital visits.

How much does medical appointment companion service cost?

Pricing depends on distance and duration. You can fill out our online request form, and a Caring Advisor will provide a personalized quote tailored to your needs.

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Benefit from tax credits and financial assistance!

You may be eligible for various government financial assistance programs to support your needs.

4 SIMPLE STEPS TO GET STARTED

Bien Chez Soi provides personalized support by matching each family with a specially selected caregiver who meets their unique needs, ensuring tailored in-home support that's just right for you!

START NOW

You can reach us by phone or submit a Contact Form outlining your needs. A consultant will get back to you quickly.

Needs assessment

An initial consultation to create a support plan tailored to your family needs. This can be done either over the phone or during a complimentary in-home visit, whichever is most convenient.

Personalized pairing

We carefully pair you with a caregiver who suits your family needs and personality, understanding that quality homecare is about listening, connecting and sharing moments.

Our services begin with connection and sharing

We introduce you to your selected caregiver and begin support! If you're not comfortable with your caregiver, we'll make adjustments and provide an alternate at no additional cost, ensuring your complete satisfaction.

JOIN THE 5,000+ QUEBEC FAMILIES WHO TRUST US WITH THEIR CARE.

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